ZALA Dollars - ZALA Rewards Program

HOW IT WORKS

  • LOG IN

    Simply log into your ZALA account or sign up using your email or social media

  • Shop

    Make a purchase on the ZALA store, share us on facebook or refer a friend

  • Earn

    Get rewarded by earning ZALA dollars which you can redeem for discounts or free products

$1 Spent = 5 EARNT

Access your ZALA dollars panel at the bottom left corner of our site, or within your account bashboard.

FAQ

    How do I redeem my ZALA dollars?

  • Once logged in, open up the ZALA dollars panel and select the tab called Get Rewards. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
  • Why did my account balance go down?

  • You, or someone you referred, cancelled or returned a purchase for a refund.
  • I completed an activity but didn't earn points!

  • It can sometimes take a few minutes for us to process your activity and provide your ZALA dollars :)
  • Can I use multiple codes at once?

  • Only one code can be applied per purchase. This includes trying to use a discount code along with a ZALA dollars reward.
  • I FORGOT TO ADD MY REWARD OR ZALA DOLLARS AT CHECKOUT, CAN THIS BE ADDED AFTER MY ORDER HAS BEEN PLACED?

  • Unfortunately, no. Please take care to ensure an appropriate code is applied at checkout to obtain ZALA Dollar benefits.
  • I chose the wrong reward, can I have this action reversed or change my reward?

  • Sorry, no! Please choose your reward carefully when redeeming your points as this action cannot be reversed.
  • WHAT HAPPENS TO MY POINTS WHEN I RETURN AN ORDER FOR A REFUND?

  • Our team will process a normal refund based on the order sub total value after discount was applied. ZALA Dollars will not be refunded.
  • HOW DO I UNSUBSCRIBE?

  • Please contact us and ask to be subscribe. We can un-enroll you which will lose any points you have accrued.

For help or feedback regarding ZALA dollars, please contact us at : [email protected]