Natural Black #1B Clip In Hair Extensions 20" 100% Human Remy Hair 120/220/265g

USD$86.28

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 #ZALANATURALBLACK
Natural Black #1B Clip In Hair Extensions 20" 100% Human Remy Hair 120/220/265g

USD$86.28

Earn 0 ZALA Dollars when logged in Learn More

100% HUMAN REMY HAIR

TRIPLE WEFTED | DOUBLE DRAWN | EXTRA THICK
  • FREE POST USA WIDE
  • FREE GIFT ALL ORDERS
  • EASY 60 DAY RETURNS
  • INSTANT LENGTH & VOLUME
  • INDUSTRY LEADING SUPPORT
  • SAFELY CUT, STYLE, DYE & TONE
  • BUY NOW, PAY LATER
  • SHOP, EARN & SAVE
  • PRE ORDER 15TH JAN*
  • 100% MULBERRY SILK PILLOWCASE +USD$34.99 EACH
    100% MULBERRY SILK PILLOWCASE

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USD$86.28

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Product Details
Natural Black #1B
Also known as off-black, this shade is perfect for those with naturally black hair with warm undertones.
20
INCH
  • Sits comfortably below the bust
  • Most popular length at ZALA
  • Great for average height customers
  • Looks natural yet still provides wow factor
  • Long enough to curl whilst maintaining length
  • Ultra thick luxurious sets with thick & healthy ends
  • Premium quality, silky soft 100% human Remy hair
  • Triple & quad wefted for 3-4 times the thickness per piece
  • Small, discreet & strong silicon backed clips
  • Add length, volume, colour and style safely
  • Highest grams per inch of all major brands
120
Gram 5 pc set
Perfect for those with thin/fine natural hair who add moderate volume and length
220
Gram 9 pc set
Perfect for those with medium to thick natural hair who want to add ultimate volume & length
 
 
5 Piece Clip In Set Triple Lace Weft
1 x 5 CLIP, 1 X 3 CLIP, 1 X 2 CLIP, 2 X 1 CLIP
9 Piece Clip In Set Triple Lace Weft
2 x 5 CLIP, 3 X 3 CLIP, 2 X 2 CLIP, 2 X 1 CLIP
 
 
PRODUCT & CUSTOMER VIDEOS
 
 
 
 
 
Reviews

Customer Reviews 27 item(s)

Beautiful extensions! Verified Purchase
These hair extensions are awesome! So pretty and super soft. They are also nice and thick. They blend right in with my hair. It doesn’t even look like I have extensions in. Great quality, super fast shipping as well! Love them! Review by Rosie / (Posted on 11/11/2018)
The Best Hair on The Market Verified Purchase
I Honestly love zala hair, they were the first real clip in company that i ordered from around three years ago and i honestly trust no other brand that delivers consistency and accuracy about their product. I've tried irresistible me, and even bellami and still this brand happens to be my favorite, so i totally understand why the price of their product went up because they definitely are worthy competition for other widely known brands and i also love that they are growing and adding new product to their line and their new packaging is absolutely stunning and feels just as lux as their amazing hair, 10 out of 10 ratings all around Review by Jade / (Posted on 10/9/2018)
???????????? Verified Purchase
THE BEST quality hair !! I have been buying from ZALA for years now and have anyways received the very best hair, I would recommend this company to anyone, great service and absolutely gorgeous hair ! Review by Charmaine / (Posted on 9/19/2018)
Amazing Verified Purchase
Second time purchasing these Zala hair extensions I got the 16inch and they are beautiful! Absolutely love them the ends are so thick !!!! Must buy ladies toss out those bellamies and buy zala ! Review by Carinaagonzalez / (Posted on 5/1/2018)
Best quality extensions Verified Purchase
I have used a whole bunch of extension brands in the past but I tried ZALA hair extensions after a colleague recommended them. I honestly love them! I used to only wear my extensions for special events because they would be easily damaged by my ZALA set I wear all the time and the quality is incredible. I also use their tangle teaser brush to make sure they stay silky and I have found this really helps prevent any damage or hair snagging Review by Blair / (Posted on 8/7/2017)
Beautiful hair and beautiful customer service team :) Verified Purchase
Absolutely incredible! The hair is so thick and softened you can just tell their quality hair extensions! Love Zala hair and their customer service team is amazing as well xx Review by Sarahrose / (Posted on 6/15/2017)
Love my Zala Hair Verified Purchase
Zala Hair is my new favourite hair extension company. I've purchased hair from Zala twice and haven't been disappointed. The hair is amazingly soft, thick from top to bottom and just beautiful. They last a really long time and I haven't experienced any shedding with them. I love them so much. I will never order from anywhere else but Zala. I am very happy with this company. Review by Cbear / (Posted on 3/20/2017)
Best Hair Extensions on the Market! Verified Purchase
Just recently ordered my 2nd set from Zala! I've never came across a set of hair extensions this soft, thick and luscious! Thick from top to bottom. The first set was just as amazing 1B Natural Black was the perfect match and blended in so nicely. 20" is such a great length for me, especially when curled. Omg curled, don't even get me started! Review by Sono / (Posted on 10/23/2016)
Love it! Verified Purchase
First extentions I've ever ordered and love them! The delivery was super quick and the hair is amazing! Soft, silky and gorgeous! Thank you to the Zala team, genuinely happy customers is what keeps the business running! Will definitely recommend Zala hair extentions xxx thanks again, I love my new hair! Review by Jana / (Posted on 7/5/2016)
Wedding hair #onpoint Verified Purchase
Thank you for the amazing extensions perfect for my bride to be wanting the long lushes hair for her special day Review by Anna / (Posted on 12/6/2015)
natural toned hair extensions Verified Purchase
i have had hair extensions for 12 odd years now. My hair has always been the hardest thing for me to maintain as i have very little of it. I bought my first set of ZALA extensions close to 2 years ago now and i was astonished with the quality that this hair had. The customer service i got instantly matched how great the hair was as they were so caring and welcoming. Color was to perfection as well, natural, simple and beautiful. Review by Helen Psamos / (Posted on 9/28/2015)
Awsome Verified Purchase
Absolutely love my ZALA extensions and would definitely recommend!!

I've had my extensions for four months and they are still feeling soft and silky! I've even bleached and dyed the ends and they're still in perfect condition!

The only problem I've ever had with the quality is when I would constantly put moroccan oil through my extensions which ended up making them very knotty at the ends. BUT after washing them properly and conditioning them very well they returned to their normal condition.

WOULD RECOMMEND THESE EXTENSIONS FOR EVERYONE! THEY ARE FABULOUS :-) Review by Kiri / (Posted on 9/7/2015)
Research paid off Verified Purchase
This set of Zala extensions were my first pair. Human remy hair is not exactly cheap so I did weeks worth of research. YouTube videos, articles, reviews and Zala sounded the best. And they did not disappoint! I got them in 4 days!! They were thick, silky obviously great quality. My biggest worry was that there wouldn't be enough hair but it was way more than enough. There were no synthetic hairs or white hairs. The hue is perfect for blackish-brown hair. It was perfect!!! Totally worth the money! Definitely will buy again! Thx Zala! Review by Karen / (Posted on 8/27/2015)
Amazing Piece of Hair! Verified Purchase
At first I was a bit hesitant to order a new set of hair extensions due to loving the thickness of ther Princess ones. I gave it a go and compared the two, and I cannot believe at how much more amazing the Zala ones are! I ordered the 20" 9 piece in 1B-Natural Black and it matches my hair perfect with the hint of brown in it.

I'm so glad I ordered the 20" because it's such a perfect length! I was afraid it might of been too short for my liking. The hair itself it ridiculucioisly soft! And thick! I only have to wear 7 pieces out of the 9! How good is that?!

The clips sits perfectly flat against your sculp. Feels secure and does not hurt! Just comparing the two brands I can tell you now that there's 100 things I like more about the Zalas! I'm so happy girls! Get to it! ;) Review by Honey / (Posted on 6/29/2015)
lovely hair Verified Purchase
what i like about this shade is that really does have natural brunette tones throughout, no one has one shade in all their hair unless it dyed, for girls with natural black hair like me this was perfect as it had some dark chocolate undertones throughout, Review by karly / (Posted on 4/29/2015)
Dark chocolate brown Verified Purchase
Dark chocolate brown was a little bit too light for my dark chocolate brown hair, but I will dye my hair lighter.
Anyway quality is great, very thick, feels so natural. Beautiful hair. :)

Thanks ZALA!
Review by Laura / (Posted on 4/9/2015)
best extension Verified Purchase
I can't believe Zala hair extension natural black blends so well in my hair...the hair us so thick and beautiful...amazing experience with Zala extension
I recommend buyer seeking extension is to purchase from Zala
Thank you zala Review by beautiful dream / (Posted on 4/3/2015)
Looks natural Verified Purchase
First time I have bought extensions that look natural. I have really short hair and you couldn't tell at the back where my hair ended and where the extensions started! Highly recommend! Review by Nina / (Posted on 11/10/2014)
Amazed every time Verified Purchase
I have bought many many many brands of hair extensions and nothing can compare to zala hair extensions! When I bought ZALA hair extensions for the first time I expected your normal average extensions but Noway were they! I was absolutely amazed at the quality, look and feel of the extensions! This colour especially blended in with me hair flawlessly! I have short hair and my hair is undetectable when wearing this set! They are thick and silky, you'll be more then happy! HIGHLY recommend these extensions to anyone wanting amazing hair! Oh and may I mention I have just purchased my 3rd set (over 2 years) that's how much I love them!!! Review by Rebecca / (Posted on 8/11/2014)
SO MUCH HAIR Verified Purchase
Omgg when i have my extensions clipped in i feel like a princess!! ive always had boring short hair but when i finally decided to order myself some Zala's i was fascinated with how much hair it actually was. i dont even need to have all the clip ins in my hair cuz it still looks like i have really thick hair and i love it! ive got compliments from random people on the streets about my hair. These are well priced compared to some USA brands i have bought in the past, i have paid $250 for the same set as this, Review by Catherine / (Posted on 5/14/2014)
5 piece is enough hair Verified Purchase
my hair is pretty fine, i was a bit worried about only buying the 5 piece but it was perfect for me. it looks so natural and i think i could probably not tell people and they wouldn't no, which is always good because i dont want the guys at work annoying me cuz of my extensions :P these are the best black hair extensions i have bought

i live in canada and they took just over a week, and i didnt choose the fastest method, its hard finding hair extensions in canada, but i know my canadian friends will use zala now that we know they are really good,
8.5/10 , , for this price i would say 10/10, because i have paid $250 for extensions which have been pretty similar to this, really good value Review by jen / (Posted on 3/9/2014)
Best hair i have owned Verified Purchase
This set of ZALA hair is THE best quality of hair i have ever seen let alone owned.
From top to bottom they are super thick and silky and they look great once i put them in cause the clips are are small and sturdy.

Honestly, i will never be looking anywhere else for hair extensions. I have been dissapointed again and again with other bramds and it is just such a relief to know i can now trust ZALA hair.

Review by Anna-leigh / (Posted on 12/19/2013)
happy customer Verified Purchase
im happy with these, its hard to find natural black, and it is really hard to find natural black extensions whcih are thick at the bottom,

these extensions really are nice, i got the superior set and they are the nicest extensions i have ever bought ( i only buy clip ins)



Review by lill / (Posted on 7/30/2013)
Wedding hair Verified Purchase
Bought these for my wedding! im so happy i did and didnt go for the ridiculously expensive salon ones. These were really reasonable pricing and so worth it.

I had great customer service plus a follow up email to see how my wedding went. I dont know where you would get that service ANYWHERE else!

What a great company. Thank you to all the staff at ZALA my wedding was made perfect with fabulous looking hair :) Review by Bee / (Posted on 7/12/2013)
warm tones Verified Purchase
what i like about this shade is that really does have natural brunette tones throughout, no one has one shade in all their hair unless it dyed, for girls with natural black hair like me this was perfect as it had some dark chocolate undertones throughout,

whenever i buy extensions in the back of my mind is always how natural they will look, the 12 pieces are thinner per peice than a 6 piece set but i like it because I can spread out the hair and make it look like my own,

lyndi XX Review by lyndi / (Posted on 6/6/2013)
my black Verified Purchase
so many sellers in aus don't do natural black and its wierd as you would think more girls have naturally black hair then jet black.. anyway. This black has nice really dark brown undertones throughout and matched my hair really nicely.

because im ethnic i find i need thicker sets like these as my hair is pretty thick already and dont want it going from thick to wispy, not sure if im allowed to post this here but i used coupon code ZALA15VIP and got $15 off :) Review by katherine / (Posted on 5/26/2013)
light and soft Verified Purchase
These hair extensions are soo light to wear. I first put them in and i was shocked at how light they were. I didnt think this would be a selling point for me but when i compared mine to my friends hers felt so heavy and gave me a head ache.
The natural black colour is also a great shade and no bluey tone to it which is perfect for people with naturally dark hair. Review by Georgia / (Posted on 4/6/2013)

Write Your Own Review

You're reviewing: Natural Black #1B Clip In Hair Extensions 20" 100% Human Remy Hair 120/220/265g

Customers also bought
faq
  •  
  •  

    ZALA CLIP IN EXTENSIONS - Quality / Application / Care / Lifespan

    How long will ZALA Clip in's take to apply?

  • ZALA hair extensions have been designed so they can quickly and easily be applied within a couple of minutes. Please click the read more link for our full page regarding hair extension application and video's demonstrations.   Read More..

  • What is the difference between the 5 and 9 piece Clip in sets?

  • At ZALA, we have two main sets to choose from, our 5 piece set is designed for thin/fine hair or customers who want to add a little bit of thickness for that natural, everyday look. Our 9 piece sets are designed for customers with medium-extra thick hair and allow you to add an amazing amount of volume and thickness. Please click the read more link for our full page comparing the two choices.  Read More..

  • What quality of hair does ZALA use in the Clip in range?

  • At ZALA, we are extremely passionate about hair! We only supply the highest grade and best thickness composition of hair on the market. Have you experienced hair extensions which go super thin towards the ends? This is due to a poor composition of short to long hairs used. At ZALA, we focus on the end result which is making your hair look amazing. We use AAA grade Remy human hair sourced from Indian temples. All sets are double drawn and triple wefted for thickness to the ends. You can expect silky, soft , healthy hair. Our quality is our reputation, and our reputation speaks for itself.

  • Do you have a product price list for me to compare the Clip in range?

  • Yes we do! Please click the read more link to be taken to our page which shows all ZALA hair extension products with their respective prices.  Read More..

  • Why should I choose ZALA Clip in hair extensions?

  • ZALA is the Clip in market leader, & for good reasons. The ZALA hair extensions brand is a team of extremely passionate and knowledgeable staff. We LOVE everything about hair. From help and advice choosing your length, shade and thickness, following your tracking of your item, and after sale advice and tips. We are here to help! We use fantastic hair for an amazing end result, whether it is for a special occasion or everyday wear, ZALA hair will be there to make you look your best!

    Our quality is second to none. All sets are triple wefted and double drawn to ensure the highest quality product is sent to you every time. Our sets have been carefully designed from years of experience. With over 23 shades & lengths ranging from 14-30 inch, there is always a colour for you. We also offer quick & easy colour swaps within 30 days, so you can order risk free! Contact us for any questions today via Facebook or Email [email protected]

  • How long will my ZALA Clip hair extensions last?

  • ZALA hair extensions are made from the highest grade of Remy hair on the market. How long your product lasts depends on how you treat and use the product. Please click the link read more link to see our full page on how long you can expect your hair extensions to last.   Read More..

  • What are Remy hair extensions?

  • Remy hair extensions are the highest grade of hair used in the industry. Remy means the hair cuticles are aligned to ensure the set feels silky, smooth and remains knot and tangle free. Click the read more link link to read our full page which explains Remy hair extensions in detail.  Read More..

  • What lengths are available in the Clip in range?

  • We want to cater for all hair types and style preferences. We offer 14" which is considered a mid-length, 16" 20" which is considered long, 24" and 26" which is considered extra long. We also have recently launched our amazing 30 inch sets which are super thick and silky, these are for true long hair lovers. If you need advice on the best length for you, drop us a facebook message!

  • What is the difference between synthetic hair extensions and human hair extensions?

  • The difference in quality is significant. At ZALA , we only work with human hair extensions, and believe you should to. For a full list of reasons and comparisons, please click the read more link for our full page regarding this question.  Read More..

  • Should I wash ZALA clip in hair extensions?

  • ZALA hair extensions can be washed, just like any other high quality hair extensions. Please note that washing does shorten the life of extensions as they do not receive natural oils from the roots and scalp. Please click the read more link to be taken to our full page regarding washing your hair extensions.  Read More..

  • Can I dye/tone, cut, curl & straighten ZALA hair extensions?

  • ZALA hair extensions are made from 100% human hair. This means they can be treated just like your own natural hair. They can safely be trimmed, curled , straightened, dyed & toned. Visit #zalahairextensions on Instagram to see thousands of amazing photo's showing shades and colours customers have dyed their sets. For full policy & more info including a how to dye video, visit the following page Dyeing & toning ZALA hair

  • What is your returns/exchange policy?

  • At ZALA, we offer a 60 day money back guarantee if you are not 100% satisfied with your product, we also offer a very quick and easy colour exchange. Please visit our customer service page for full details regarding returns and exchanges.  Read More..

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 USD for code to apply)

  • Where can I find reviews for ZALA Clip in hair?

  • We have YouTube beauty gurus and real customers reviewing our sets all the time, visit our clip in hair extensions reviews page to watch video's of real customers, or search ZALA hair extensions in the search tab on YouTube. Don't forget to check out instagram and search #zalahairextensions for real customer photo's which have been sent in! @zala_hair_extensions Still can't find an answer to your question? Simply Contact the ZALA Team and a friendly customer service assistant will help you out within 12 hours!

  • Should my ZALA clip in's shed?

  • Shedding is very normal with hair extensions, just like your own hair. Some shedding is to be expected when you first open up your set and brush it through in the first one or two wears however this should slow down from then on. It is due to excess hair which was not 100% secured in the making. We allow for 3-5% hair loss in the weight of your set. If you feel there is excessive shedding in your set, please feel free to contact us!

  • What happens if a clip comes loose or falls off?

  • In rare cases with clip in hair extensions, the clips can come loose and sometimes even break. Never fear, these can be replaced or re-attached very easily. You will need a needle and thread, scissors and a spare clip if it is broken, two spare clips are included with all ZALA sets. Stitch a few notches through the holes in the clips and create a knot to secure them. the more stitches you do through each hole, the more secure it will feel. Watch our video below and copy the steps!

     
  • ZALA TAPE EXTENSIONS - Quality / Application / Care / Lifespan / Removal

    What quality of hair does ZALA use for tape hair extensions?

  • At ZALA, we only supply the highest grade of tape hair extensions on the market. The ZALA tape hair extension range is made from AAAAA grade European Remy Hair. The entire range is made from 100% Human hair and are double drawn to ensure super thick sets from top to bottom. You can expect silky & soft sets with thick & healthy ends.

  • What quality Tape/adhesive does ZALA use & how long does it hold?

  • At ZALA, we use the highest quality Tape adhesive on the market. The tape itself is made in the USA and has a blue backing. Once the tab is removed, the tape is clear & undetectable. The tape has a very strong hold and will will remain applied for 8 weeks until they need moving up/re-taping. The tape's will hold even during sport, swimming, showering & washing.

  • How long will ZALA Tape hair extensions take to apply?

  • ZALA tape hair extensions have been designed so they can quickly and easily be applied within 30 minutes. Watch the below video to see 40 piece's of ZALA Snickers #4/12 / 20 inch applied

     
  • What lengths are available in the ZALA tape range?

  • ZALA Tape extensions are available in 16" which is considered a mid-length, 20" which is considered long & 24" which is considered extra long. A general guide is that 16 inch will sit around your bust line, with 20 inch a hands length below that. You can expect 24 inch to sit around your waist which allows amazing flexibility for waves and curls whilst still maintaining length. If you need advice on the best length for you, drop us a facebook message or email [email protected]

  • How many piece's of ZALA tape extensions do I need?

  • For most customers, we recommend using 40-60 piece's, depending on your needs and the style you want to achieve. For thin/fine & medium thickness hair, 40+ piece's is optimal. For medium-thick hair use 40-60 piece's. For those wanting super volume or with very thick natural hair, 60-80 piece’s is ideal.

  • How long will my ZALA Tape hair extensions last?

  • ZALA tape hair extensions are made from the highest grade of European Remy hair on the market. How long your tape extensions last depend on how you treat and use the product. With correct use & care, they will need re-taping every 7-9 weeks and should last 3-12 months. Please click the link read more link to see our full page on how long you can expect your hair extensions to last.   Read More..

  • Can I re-use/ re-apply my ZALA tape hair extensions?

  • Yes! ZALA Tape hair extension can be reapplied, with sets lasting from 3-12 months. As we only supply the highest quality hair extensions at competitive prices, ZALA tape hair extensions are designed to outperform inferior brands and save you money in the long run. We sell all the accessories needed for removal & re-application.

  • Can I dye/tone, cut, curl & straighten ZALA Tape hair extensions?

  • ZALA hair extensions are made from 100% human hair. This means they can be treated just like your own natural hair. They can safely be trimmed, curled , straightened, dyed & toned. Visit #zalahairextensions on Instagram to see thousands of amazing photo's showing shades and colours customers have dyed their sets. For full policy & more info including a how to dye video, visit the following page Dyeing & toning ZALA hair

  • How do I remove my ZALA Tape extensions?

  • The ZALA team has created a specially designed adhesive solvent that includes natural ingredients to help remove your tape's safely, quickly and effectively. The whole process of removing your tape's will take about 20-30 minutes and does not require a professional. Email our team for further assistance : [email protected] Click here to visit the ZALA solvent page

  • Will tape extensions damage my natural hair?

  • ZALA tape hair extensions provide a semi-permanent hair extension method that is non damaging, lightweight and comfortable once applied in the hair. They lay flat against the head, and are undetectable once applied to achieve a more natural look. ZALA tape extensions require no heat or damaging glue, and can be easily removed with our Tape Adhesive solvent.

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 USD for code to apply)

  • USA - Shipping / Exchanges / Tracking / Refunds

    What are the shipping times for USA orders & how much?

  • All orders over $110 USD receive free post USA wide. This service is DHL Ground and takes 4-5 business days. Tracking is provided via email. At checkout you can select priority for $7.99 which takes 2-3 business days. Cut-off time for same day dispatch is 12PM CALI GMT-7

  • How do I track my order?

  • Excited to see your extensions make progress in transit? We understand! When your order is shipped, Couriers will begin sending email tracking updates to the email you included in your order details. You should be updated when your order is picked up, is due for delivery & finally when it is delivered.

  • What if I need help choosing my colour and length?

  • We are here to help! If you have any doubts as to colour, length or thickness, just ask us! You can send in a colour match form on our online store or drop us a Facebook message with some photo's and one of our hair extension experts will suggest the best match for you! Click here to send in a photo of your hair! OR Message our team on Facebook

  • The colour I have received does not match, how do I swap?

  • We understand choosing your colour can be hard! Don't worry! With our Quick & easy colour swap you will have your correct colour to you within days. Simply visit our customer service page and scroll to the bottom for our full section regarding swapping your colour. The only cost is the cost of postage.  Read More..

  • Can I return my order for a refund? Do fees apply?

  • We are confident that when ordering from ZALA, you will join hundreds of thousands of satisfied customers. If for any reason you need to return your goods, and a exchange is not suitable. Then you can return within 60 days for a refund. Refunds are calculated as the total order amount, minus shipping incurred by ZALA & also minus a $15 refund fee to cover costs of the process. The product hygiene tag must be in-tact around the product and they must be returned in un-used condition. For full policy, Visit the Customer service page

  • Payment / Security

    What methods of payment do you accept?

  • We accept Visa, Mastercard, Amex & Paypal for all customers worldwide. We use 1028bit SSL encryption which is the highest level of internet encryption available to online companies.

    ZALA values your privacy. Our payment gateway is 1024bit SSL encrypted.
    This means your details are protected by industry leading security software.
    Your payment details are never stored.

    We Accept: CREDIT CARD, PAYPAL,  

                      payment icon
     

    How do I know my details are secure?

  • At ZALA, we are serious about security, especially with our customers details. Our checkout page is SSL secured, look for the green HTTPS in your browser during checkout to see secured pages. Your details are also never shared or stored on our servers. We use ANZ E-gate merchant for all credit card transactions which ensures our team is unable to see your credit card details, this ensures optimal security. Paypal is also available and a popular choice with our customers.

  • Other common questions

    How can I get involved with promotional work with ZALA hair?

  • Are you a YouTube beauty guru, An Instagram Icon or a Facebook socialite? Get involved in helping us promote our fabulous brand to all your followers! Tell others about ZALA & get rewarded - Click here Drop us a Facebook message to discuss options on how you can be involved in our brand!

  • Pre orders & Back-orders

  • Pre orders are made when the product you are after is out of stock. To ensure you do not miss out on the next shipment of the shade or length you are wanting, pre orders are made to reserve stock. Payment must be made in full to make a pre order. All arrival dates for pre orders are approximate's only. Refunds for pre-orders are only available if the arrival date is 7 days past the advertised date. All pre order's are given a $15 coupon voucher for their next purchase with ZALA just to show we care!

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 USD for code to apply)

Exchanges and Returns

USA CUSTOMERS

Colour, length or thickness not quite right? Don’t worry - we offer easy exchanges & returns within 60 days! You CAN remove the set from the box & hold up against your hair to check the shade & length - just be sure to keep the ZALA hygiene tag/seal intact around the top of the goods in case of an exchange or refund.
Please keep me in tact in case of a return/exchange!
  • Fill out your returns form via http://www.zalahair.com/exchanges -you can return for an exchange, refund (fees apply) or 100% store credit (excluding shipping). Once completed & approved, we will send you a pre-paid return label.
  • Print your pre-paid shipping label, turn the ZALA satchel inside out and place the goods you are returning along with all ZALA packaging inside.
    • 2080 INDUSTRIAL RD,
    • SUITE C
    • SALT LAKE CITY, UT 84104
    • USA
  • Attach the shipping label to the package (please avoid placing sticky tape over the barcode) and drop it off at your local USPS post box or outlet.
  • Once your return arrives back, please allow 2-3 business days for the warehouse to process and send out your new set once it arrives back to us. If returning to a product of a different value or returning for a refund, we will be in touch via email regarding paying the difference or once your refund has been processed.
  • For our full returns policy, please click here