ZALA Clip In Ponytails have been designed to be applied quickly and easily within a couple of minutes. Simply Clip, Wrap, and Go.

Our Human Hair Clip In Ponytails are made from 100% Human Remy Hair, and our Keratin Pro Clip In Ponytails are made from a Keratin Protein Fibre which looks and feels just like human hair!

Yes we do! Please click the read more link to be taken to our page which shows all ZALA hair extension products with their respective prices.  Read More..

We offer our Human Hair Clip In Ponytails in 12” 14” 16” 22” and our Keratin Pro Clip In Ponytail in 16” 22” and 26” sets.

ZALA Human Hair Clip In Ponytails can be washed just like any other high quality hair extensions. Please note that washing does shorten the life of extensions as they do not receive natural oils from the roots and scalp. Please click the read more link to be taken to our full page regarding washing your hair extensions.  Read More..

We do not suggest washing your Keratin Pro Clip In Ponytail as this may cause it to tangle. Given that this hair is man made, wetting a cloth and wiping the hair in a downwards motion will clean your Keratin Pro Clip In Ponytail piece well.

Our ZALA Human Hair Clip In Ponytail can be treated just like your own natural hair. They can safely be trimmed, curled, straightened, dyed & toned. However they cannot be bleached or lifted. For full policy & more info including a how to dye video, visit the following page:   Dying & Toning ZALA Hair

Our Keratin Pro Clip In Ponytail extensions cannot be dyed or toned. As this is a man made fibre, the hair will not take to dye. You can curl or straighten your Keratin Pro Clip In Ponytail using a low heat setting on your styling tools.

Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

Shedding is very normal with hair extensions, just like your own hair. Some shedding is to be expected when you first open up your set and brush it through in the first one or two wears however this should slow down from then on. It is due to excess hair which was not 100% secured in the making. We allow for 3-5% hair loss in the weight of your set. If you feel there is excessive shedding in your set, please feel free to contact us!

ZALA hair extensions have been designed so they can quickly and easily be applied within a couple of minutes. Please click the read more link for our full page regarding hair extension application and video's demonstrations.   Read More..

At ZALA, we have two main sets to choose from, our 5 piece set is designed for thin/fine hair or customers who want to add a little bit of thickness for that natural, everyday look. Our 9 piece sets are designed for customers with medium-extra thick hair and allow you to add an amazing amount of volume and thickness. Please click the read more link for our full page comparing the two choices.  Read More..

At ZALA, we are extremely passionate about hair! We only supply the highest grade and best thickness composition of hair on the market. Have you experienced hair extensions which go super thin towards the ends? This is due to a poor composition of short to long hairs used. At ZALA, we focus on the end result which is making your hair look amazing. We use AAA grade Remy human hair sourced from Indian temples. All sets are double drawn and triple wefted for thickness to the ends. You can expect silky, soft , healthy hair. Our quality is our reputation, and our reputation speaks for itself.

Yes we do! Please click the read more link to be taken to our page which shows all ZALA hair extension products with their respective prices.  Read More..

ZALA is the Clip in market leader, & for good reasons. The ZALA hair extensions brand is a team of extremely passionate and knowledgeable staff. We LOVE everything about hair. From help and advice choosing your length, shade and thickness, following your tracking of your item, and after sale advice and tips. We are here to help! We use fantastic hair for an amazing end result, whether it is for a special occasion or everyday wear, ZALA hair will be there to make you look your best!

ZALA hair extensions are made from the highest grade of Remy hair on the market. How long your product lasts depends on how you treat and use the product. Please click the link read more link to see our full page on how long you can expect your hair extensions to last.   Read More..

Remy hair extensions are the highest grade of hair used in the industry. Remy means the hair cuticles are aligned to ensure the set feels silky, smooth and remains knot and tangle free. Click the read more link link to read our full page which explains Remy hair extensions in detail.  Read More..

We want to cater for all hair types and style preferences. We offer 14" which is considered a mid-length, 16" 20" which is considered long, 24" and 26" which is considered extra long. We also have recently launched our amazing 30 inch sets which are super thick and silky, these are for true long hair lovers. If you need advice on the best length for you, drop us a facebook message!

The difference in quality is significant. At ZALA , we only work with human hair extensions, and believe you should to. For a full list of reasons and comparisons, please click the read more link for our full page regarding this question.  Read More..

ZALA hair extensions can be washed, just like any other high quality hair extensions. Please note that washing does shorten the life of extensions as they do not receive natural oils from the roots and scalp. Please click the read more link to be taken to our full page regarding washing your hair extensions.  Read More..

ZALA hair extensions are made from 100% human hair. This means they can be treated just like your own natural hair. They can safely be trimmed, curled , straightened, dyed & toned. Visit #zalahairextensions on Instagram to see thousands of amazing photo's showing shades and colours customers have dyed their sets. For full policy & more info including a how to dye video, visit the following page Dyeing & toning ZALA hair

At ZALA, we offer a 30 day money back guarantee if you are not 100% satisfied with your product, we also offer a very quick and easy colour exchange. Please visit our customer service page for full details regarding returns and exchanges.  Read More..

Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

We have YouTube beauty gurus and real customers reviewing our sets all the time, visit our clip in hair extensions reviews page to watch video's of real customers, or search ZALA hair extensions in the search tab on YouTube. Don't forget to check out instagram and search #zalahairextensions for real customer photo's which have been sent in! @zala_hair_extensions Still can't find an answer to your question? Simply Contact the ZALA Team and a friendly customer service assistant will help you out within 12 hours!

Shedding is very normal with hair extensions, just like your own hair. Some shedding is to be expected when you first open up your set and brush it through in the first one or two wears however this should slow down from then on. It is due to excess hair which was not 100% secured in the making. We allow for 3-5% hair loss in the weight of your set. If you feel there is excessive shedding in your set, please feel free to contact us!

In rare cases with clip in hair extensions, the clips can come loose and sometimes even break. Never fear, these can be replaced or re-attached very easily. You will need a needle and thread, scissors and a spare clip if it is broken, two spare clips are included with all ZALA sets. Stitch a few notches through the holes in the clips and create a knot to secure them. the more stitches you do through each hole, the more secure it will feel. Watch our video below and copy the steps!

All hair extension orders at ZALA receive free post Australia wide. This service is standard AUS post E-parcel and takes 2-5 business days. Tracking is provided via email. At checkout you can select express for $9.99 which takes 1-2 business days & 2-3 business days for rural areas. Cut-off time for same day dispatch is 1PM EST

Excited to see your extensions make progress in transit? We understand! When your order is shipped, Australia post will begin sending email tracking updates to the email you included in your order details. You should be updated when your order is picked up, is due for delivery & finally when it is delivered. To see live tracking, visit Aus post Tracking & enter your tracking number. If for any reason you have not been provided your tracking , email [email protected] with your order name or order number and we will get back to you within 24 hours

We are here to help! If you have any doubts as to colour, length or thickness, just ask us! You can send in a colour match form on our online store or drop us a Facebook message with some photo's and one of our hair extension experts will suggest the best match for you! Click here to send in a photo of your hair! OR Message our team on Facebook

We understand choosing your colour can be hard! Don't worry! With our Quick & easy colour swap you will have your correct colour to you within days. Simply visit our customer service page and scroll to the bottom for our full section regarding swapping your colour. The only cost is the cost of postage.  Read More..

All ZALA orders are sent through Australia post. Pickup is available for large wholesale customers only. This model allows ZALA to keep our prices low as we operate on a high volume & low margins. If you need your extensions in a hurry, choose express and for most parts of Australia you can expect them within 24-48 hours.

We are confident that when ordering from ZALA, you will join hundreds of thousands of satisfied customers. If for any reason you need to return your goods, and a exchange is not suitable. Then you can return within 30 days for a refund. Refunds are calculated as the total order amount, minus shipping incurred by ZALA & also minus a $15 refund fee to cover costs of the process. The product hygiene tag must be in-tact around the product and they must be returned in un-used condition. For full policy, Visit the Customer service page

ZALA ships worldwide! Simply click your flag/currency from the top left hand corner or select your currency from the drop down next to all products. On the checkout page, it will display both a AUD price & also the price of the other currency you have selected to reduce confusion.

ZALA ships worldwide with tracking. We have 3 shipping options for international customers which are all mentioned in detail on our "Customer service" page. We have express options which can get our products to any part of the world within 4-5 business days for approx $14 USD and also a cheaper 8-10 business day service for $10USD.

Excited to see your extensions make progress in transit? We understand! Once your order is shipped, Australia post will begin sending email tracking updates to the email you included in your order details. You should be updated when your order is picked up, is due for delivery & finally when it is delivered. To see live tracking, visit Aus post Tracking & enter your tracking number. If for any reason you have not been provided your tracking , email [email protected] with your order name or order number and we will get back to you within 24 hours . For USA customers , you can also enter your tracking at USA USPS TRACKING . For UK customers you can also enter your tracking at PARCEL FORCE UK TRACKING

We rarely have an issue with customs, and our team has been sending extensions to our lovely customers for years. You can be assured we will do everything we can to ensure you pay as little tax/ customs duties as possible. 90% of the time, our packages do not require any customs/duties to be paid, it is however, the customers responsibility to pay any taxes/import duties. USA orders under $1000 are import tax free due to the trade alliance between AUS & USA Please contact our team if you would like to check with us before you order about your country and import tax you may be subjected to.

Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

We are here to help! If you have any doubts as to colour, length or thickness, just ask us! You can send in a colour match form on our online store or drop us a Facebook message with some photo's and one of our hair extension experts will suggest the best match for you! Click here to send in a photo of your hair! OR Message our team on Facebook

We accept Visa, Mastercard & Paypal for all customers worldwide. Australian customers can also pay via Bank deposit / Bank transfer. We use 1028bit SSL encryption which is the highest level of internet encryption available to online companies.

ZALA values your privacy. Our payment gateway is 1024bit SSL encrypted.
This means your details are protected by industry leading security software.
Your payment details are never stored.

We Accept: CREDIT CARD, PAYPAL, BANK DEPOSIT 

USA Customers:  If you are experiencing declined errors when processing your card at checkout, You may need to call your bank and let them know you are are making an Australian purchase
                    
 

At ZALA, we are serious about security, especially with our customers details. Our checkout page is SSL secured, look for the green HTTPS in your browser during checkout to see secured pages. Your details are also never shared or stored on our servers. We use ANZ E-gate merchant for all credit card transactions which ensures our team is unable to see your credit card details, this ensures optimal security. Paypal is also available and a popular choice with our customers.

Are you a YouTube beauty guru, An Instagram Icon or a Facebook socialite? Get involved in helping us promote our fabulous brand to all your followers! Tell others about ZALA & get rewarded - Click here Drop us a Facebook message to discuss options on how you can be involved in our brand!

Pre orders are made when the product you are after is out of stock. To ensure you do not miss out on the next shipment of the shade or length you are wanting, pre orders are made to reserve stock. Payment must be made in full to make a pre order. All arrival dates for pre orders are approximate's only. Refunds for pre-orders are only available if the arrival date is 7 days past the advertised date. All pre order's are given a $15 coupon voucher for their next purchase with ZALA just to show we care!

Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)