Cool down Hair extension toning Shampoo 200ml *NEW*
USD$12.99
Earn 0 ZALA Dollars when logged in Learn More
 
 
 
Cool down Hair extension toning Shampoo 200ml *NEW*
USD$12.99
Earn 0 ZALA Dollars when logged in Learn More

When your hair is feeling as brassy as a coin collectors display cabinet, its time to clean up! Cool down those tones with our hair extension friendly toning shampoo.
I'm stronger than you may think so put me to the test first and don't cheat my instructions, you have been warned.

  • sulphate & paraben free formula
  • safely tones hair without the corrosive chemicals
  • specially designed for hair extensions
  • removes warm tones to leave hair cool & ashy
  • combine with
    zala smooth talker conditioner
  • combine with
    ZALA REVIVE ME AFTER TONING
  • 1

    Add a small amount of toner to a sink full of warm water

  • 2

    Piece by piece, Dip the extensions into the water ensuring all hair is wet

  • 3

    Once the diluted toner is evenly distrubuted, remove and let air dry

OR
Product Details

When your hair is feeling as brassy as a coin collectors display cabinet, its time to clean up! Cool down those tones with our hair extension friendly toning shampoo.
I'm stronger than you may think so put me to the test first and don't cheat my instructions, you have been warned.

Key Features
- Specially formulated ingredients which protect your extensions
- Sulphate & Paraben free
- Enough formula to tone your extensions 20+ times
- Specially designed for toning hair extensions
- Safe to use on your own natural hair & other brands of extensions
- Specillay designed pigment formula which avoids use of any corrosive chemicals
- Recommended to use ZALA "Revive Me" treatment after toning

*Toning your extensions is at your own risk, Use the toner on a test piece before repeating the process on the whole set. ZALA is not responsible for unwanted results. Despite that, this product is designed to work alongside our hair extension range & will also work on other brands & also your natural hair.

Ingredients
Aqua, SODIUM COCOAMPHOACETATE COCOAMIDOPROPYL BETAINE LAURYL GLUCOSIDE, COCAMIDE DEA POLYQUATERNIUM-10 HYDROLIZED KERATIN ,PARFUM, CITRIC ACID METHYLCHLOROISOTHIAZOLINONE AND METHYLISOTHIAZOLINONE C.I.17200 C.I.42090 

 

PRODUCT & CUSTOMER VIDEOS
 
 
 
Reviews

Customer Reviews 13 item(s)

this is by far the best! I'm hooked Verified Purchase
I have tried various purple shampoo's and this is by far the best! I'm hooked. I have grey/white hair that tends to pull a bit yellow... This shampoo transforms my hair to the perfect white as it completely eliminates that slight yellow tone! Love it!!! Best of all, it does not make my hair or tape extensions feel dry like most other purple shampoos or conditioners. It leaves my hair shiny, full and super manageable. I'm a very happy customer! Review by Lailah Prince / (Posted on 5/24/2018)
Love this shampoo!! Verified Purchase
I have blonde hair that is prone to looking a bit yellow and tends to soak up the minerals and such from our very hard water. I've used other shampoos for blondes with mediocre results. This shampoo works the best for keeping my hair bright, shiny and soft. Review by Chanel Stafford / (Posted on 5/24/2018)
Best. Shampoo. Ever.!!!!! Verified Purchase
Best. Blonde. Shampoo. Ever. !!!!! I LOVE this stuff! My hair tends to get brassy very quickly. But this shampoo takes care of it! I only wash my hair every other day as i wear tapes so I am not using it every day, but I don't see why you couldn't.

It leaves my hair feeling so soft I could go without using conditioner, but choose to use something to help with the frizzies!

I had folks asking me if I had lightened my hair! That's what a difference this shampoo makes! Review by Audrina Shannon / (Posted on 5/24/2018)
This shampoo is the best!! :) Verified Purchase
This is a super high quality purple shampoo, and it has absolutely removed any and all traces of brassiness from my hair. I'm a brunette with blonde highlights and this keeps the highlights NOT orange-y. Whoop! Review by Eileen Woodard / (Posted on 5/24/2018)
Obsessed! Verified Purchase
I'm not one to write reviews but oh my god this stuff is amazing! The absolute best toning shampoo I've ever used. Turns my hair a beautiful cool platinum and it doesn't even have to sit on the hair very long, a minute or two, depending on how yellow my hair is to start, does the trick for me. Obsessed Review by Ariya Kline / (Posted on 5/24/2018)
This is a super high quality purple shampoo Verified Purchase
My goodness this stuff totally changed my hair! (FOR THE BETTER!) After the very first use of this shampoo my coworkers started asking if I had my hair done again! They said it looked much brighter. I had some yellow tones which were unavoidable due to how dark my hair was before. My stylist was gradually getting me to blonde in order to avoid damage. This shampoo has saved me on my way to non-brassy blonde! Review by Madalyn Snow / (Posted on 5/24/2018)
Smells great, works perfectly Verified Purchase
Really impressed that Zala hair has come out with this new range.
I always see comments on pretty much every photo on their IG asking what shampoos and conditions etc they recommend so I guess it made sense. But im also so impressed with the actual quality of it.
It smells like heaven and is really effective without too much product.
I did however find that the results were not strong enough for my when I diluted in the sink and dipped the hair in. I had to apply it direct to the hair.
I just made sure I lathered it in my hands before putting it directly onto the hair so it didnt stain. :) Review by Georgie / (Posted on 2/11/2018)
Definitely recommend! Verified Purchase
There's a bit of stubborn brassyness left in my dyed blond hair from some red hair dye and this product is blasting it. I've used it twice, once in the shower and once leaving it in for 10 minutes and the brass is so much weaker and overall my hair is more platinum and feels healthier! Definitely recommend Review by Amy / (Posted on 2/8/2018)
Bye bye brassy tones! Verified Purchase
Works great! I have naturally red/brassy undertones and my dark blonde hair always turns orange but not anymore with this shampoo! It smells wonderful and a little amount goes a long way. Review by Lilly / (Posted on 2/8/2018)
This shampoo will cure brassy blonde forever!! Verified Purchase
Love this shampoo. I have blonde hair that is prone to looking a bit yellow and tends to soak up the minerals and such from our very hard water. I've used other shampoos for blondes with mediocre results. This shampoo works the best for keeping my hair bright, shiny and soft. Review by Quinny / (Posted on 2/8/2018)
The Way to Khalessi Platinum! Verified Purchase
I love this shampoo! My hair is naturally very light blonde and for the first time in my life (at 28 years old) I put highlights in for the first time. The highlights were beautiful and very well done but no one really noticed them until I started using this Shampoo about 3 weeks after I got my hair done... wow! What a difference, now my hair is khalessi blonde and everyone compliments it. I leave it on for about 3-5 minutes with no weird purple tinting effect, probably because my hair is not as open as someone who has bleached multiple times. I would start slow and add more time and frequency as you see how it enhances your blonde. I use zala smooth conditioner after every time I use this product and have no issues. I started using only once a week and now I use about 3 times a week, every time I wash and I love how platinum it keeps my color! Highly recommended. Product is very dark purple and highly effective and smells amaziiing!
Review by Morgan / (Posted on 2/8/2018)
Suprised! This is a really great product! Verified Purchase
I was skeptical buying this product because I don't have super light or bleached hair- more of a dirty blonde. But it worked great making my dirty blonde hair into a lighter blonde. I used both the tone shampoo and zala smooth conditioner (I let each set in my hair for 3-5 mins) It lightened my hair to more blonde! This is only after one wash so it's possible it might even go lighter after a few more! Review by Kaya! / (Posted on 2/8/2018)
SHOOK Verified Purchase
GIRLS take my advice and get yourself some zala toner! If your a beachy or platinum like me i PROMISE you will l never go anywhere else! This toner produces the most beautiful colour i am literally SHOOK! nothing compares to their quality and price! Their new accessories and shampoos are incredible! Review by Shooketh! / (Posted on 1/31/2018)

Write Your Own Review

You're reviewing: Cool down Hair extension toning Shampoo 200ml *NEW*

faq
  • 5 PIECE SET DEMO VIDEO W/ BEFORE & AFTER

  •  
  • 9 PIECE SET DEMO VIDEO W/ BEFORE AFTER

  •  

    ZALA CLIP IN EXTENSIONS - Quality / Application / Care / Lifespan

    How long will ZALA Clip in's take to apply?

  • ZALA hair extensions have been designed so they can quickly and easily be applied within a couple of minutes. Please click the read more link for our full page regarding hair extension application and video's demonstrations.   Read More..

  • What is the difference between the 5 and 9 piece Clip in sets?

  • At ZALA, we have two main sets to choose from, our 5 piece set is designed for thin/fine hair or customers who want to add a little bit of thickness for that natural, everyday look. Our 9 piece sets are designed for customers with medium-extra thick hair and allow you to add an amazing amount of volume and thickness. Please click the read more link for our full page comparing the two choices.  Read More..

  • What quality of hair does ZALA use in the Clip in range?

  • At ZALA, we are extremely passionate about hair! We only supply the highest grade and best thickness composition of hair on the market. Have you experienced hair extensions which go super thin towards the ends? This is due to a poor composition of short to long hairs used. At ZALA, we focus on the end result which is making your hair look amazing. We use AAA grade Remy human hair sourced from Indian temples. All sets are double drawn and triple wefted for thickness to the ends. You can expect silky, soft , healthy hair. Our quality is our reputation, and our reputation speaks for itself.

  • Do you have a product price list for me to compare the Clip in range?

  • Yes we do! Please click the read more link to be taken to our page which shows all ZALA hair extension products with their respective prices.  Read More..

  • Why should I choose ZALA Clip in hair extensions?

  • ZALA is the Clip in market leader, & for good reasons. The ZALA hair extensions brand is a team of extremely passionate and knowledgeable staff. We LOVE everything about hair. From help and advice choosing your length, shade and thickness, following your tracking of your item, and after sale advice and tips. We are here to help! We use fantastic hair for an amazing end result, whether it is for a special occasion or everyday wear, ZALA hair will be there to make you look your best!

    Our quality is second to none. All sets are triple wefted and double drawn to ensure the highest quality product is sent to you every time. Our sets have been carefully designed from years of experience. With over 23 shades & lengths ranging from 14-30 inch, there is always a colour for you. We also offer quick & easy colour swaps within 30 days, so you can order risk free! Contact us for any questions today via Facebook or Email [email protected]

  • How long will my ZALA Clip hair extensions last?

  • ZALA hair extensions are made from the highest grade of Remy hair on the market. How long your product lasts depends on how you treat and use the product. Please click the link read more link to see our full page on how long you can expect your hair extensions to last.   Read More..

  • What are Remy hair extensions?

  • Remy hair extensions are the highest grade of hair used in the industry. Remy means the hair cuticles are aligned to ensure the set feels silky, smooth and remains knot and tangle free. Click the read more link link to read our full page which explains Remy hair extensions in detail.  Read More..

  • What lengths are available in the Clip in range?

  • We want to cater for all hair types and style preferences. We offer 14" which is considered a mid-length, 16" 20" which is considered long, 24" and 26" which is considered extra long. We also have recently launched our amazing 30 inch sets which are super thick and silky, these are for true long hair lovers. If you need advice on the best length for you, drop us a facebook message!

  • What is the difference between synthetic hair extensions and human hair extensions?

  • The difference in quality is significant. At ZALA , we only work with human hair extensions, and believe you should to. For a full list of reasons and comparisons, please click the read more link for our full page regarding this question.  Read More..

  • Should I wash ZALA clip in hair extensions?

  • ZALA hair extensions can be washed, just like any other high quality hair extensions. Please note that washing does shorten the life of extensions as they do not receive natural oils from the roots and scalp. Please click the read more link to be taken to our full page regarding washing your hair extensions.  Read More..

  • Can I dye/tone, cut, curl & straighten ZALA hair extensions?

  • ZALA hair extensions are made from 100% human hair. This means they can be treated just like your own natural hair. They can safely be trimmed, curled , straightened, dyed & toned. Visit #zalahairextensions on Instagram to see thousands of amazing photo's showing shades and colours customers have dyed their sets. For full policy & more info including a how to dye video, visit the following page Dyeing & toning ZALA hair

  • What is your returns/exchange policy?

  • At ZALA, we offer a 30 day money back guarantee if you are not 100% satisfied with your product, we also offer a very quick and easy colour exchange. Please visit our customer service page for full details regarding returns and exchanges.  Read More..

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

  • Where can I find reviews for ZALA Clip in hair?

  • We have YouTube beauty gurus and real customers reviewing our sets all the time, visit our clip in hair extensions reviews page to watch video's of real customers, or search ZALA hair extensions in the search tab on YouTube. Don't forget to check out instagram and search #zalahairextensions for real customer photo's which have been sent in! @zala_hair_extensions Still can't find an answer to your question? Simply Contact the ZALA Team and a friendly customer service assistant will help you out within 12 hours!

  • Should my ZALA clip in's shed?

  • Shedding is very normal with hair extensions, just like your own hair. Some shedding is to be expected when you first open up your set and brush it through in the first one or two wears however this should slow down from then on. It is due to excess hair which was not 100% secured in the making. We allow for 3-5% hair loss in the weight of your set. If you feel there is excessive shedding in your set, please feel free to contact us!

  • What happens if a clip comes loose or falls off?

  • In rare cases with clip in hair extensions, the clips can come loose and sometimes even break. Never fear, these can be replaced or re-attached very easily. You will need a needle and thread, scissors and a spare clip if it is broken, two spare clips are included with all ZALA sets. Stitch a few notches through the holes in the clips and create a knot to secure them. the more stitches you do through each hole, the more secure it will feel. Watch our video below and copy the steps!

     
  • ZALA TAPE EXTENSIONS - Quality / Application / Care / Lifespan / Removal

    What quality of hair does ZALA use for tape hair extensions?

  • At ZALA, we only supply the highest grade of tape hair extensions on the market. The ZALA tape hair extension range is made from AAAAA grade European Remy Hair. The entire range is made from 100% Human hair and are double drawn to ensure super thick sets from top to bottom. You can expect silky & soft sets with thick & healthy ends.

  • What quality Tape/adhesive does ZALA use & how long does it hold?

  • At ZALA, we use the highest quality Tape adhesive on the market. The tape itself is made in the USA and has a blue backing. Once the tab is removed, the tape is clear & undetectable. The tape has a very strong hold and will will remain applied for 8 weeks until they need moving up/re-taping. The tape's will hold even during sport, swimming, showering & washing.

  • How long will ZALA Tape hair extensions take to apply?

  • ZALA tape hair extensions have been designed so they can quickly and easily be applied within 30 minutes. Watch the below video to see 40 piece's of ZALA Snickers #4/12 / 20 inch applied

     
  • What lengths are available in the ZALA tape range?

  • ZALA Tape extensions are available in 16" which is considered a mid-length, 20" which is considered long & 24" which is considered extra long. A general guide is that 16 inch will sit around your bust line, with 20 inch a hands length below that. You can expect 24 inch to sit around your waist which allows amazing flexibility for waves and curls whilst still maintaining length. If you need advice on the best length for you, drop us a facebook message or email [email protected]

  • How many piece's of ZALA tape extensions do I need?

  • For most customers, we recommend using 40-60 piece's, depending on your needs and the style you want to achieve. For thin/fine & medium thickness hair, 40+ piece's is optimal. For medium-thick hair use 40-60 piece's. For those wanting super volume or with very thick natural hair, 60-80 piece’s is ideal.

  • How long will my ZALA Tape hair extensions last?

  • ZALA tape hair extensions are made from the highest grade of European Remy hair on the market. How long your tape extensions last depend on how you treat and use the product. With correct use & care, they will need re-taping every 7-9 weeks and should last 3-12 months. Please click the link read more link to see our full page on how long you can expect your hair extensions to last.   Read More..

  • Can I re-use/ re-apply my ZALA tape hair extensions?

  • Yes! ZALA Tape hair extension can be reapplied, with sets lasting from 3-12 months. As we only supply the highest quality hair extensions at competitive prices, ZALA tape hair extensions are designed to outperform inferior brands and save you money in the long run. We sell all the accessories needed for removal & re-application.

  • Can I dye/tone, cut, curl & straighten ZALA Tape hair extensions?

  • ZALA hair extensions are made from 100% human hair. This means they can be treated just like your own natural hair. They can safely be trimmed, curled , straightened, dyed & toned. Visit #zalahairextensions on Instagram to see thousands of amazing photo's showing shades and colours customers have dyed their sets. For full policy & more info including a how to dye video, visit the following page Dyeing & toning ZALA hair

  • How do I remove my ZALA Tape extensions?

  • The ZALA team has created a specially designed adhesive solvent that includes natural ingredients to help remove your tape's safely, quickly and effectively. The whole process of removing your tape's will take about 20-30 minutes and does not require a professional. Email our team for further assistance : [email protected] Click here to visit the ZALA solvent page

  • Will tape extensions damage my natural hair?

  • ZALA tape hair extensions provide a semi-permanent hair extension method that is non damaging, lightweight and comfortable once applied in the hair. They lay flat against the head, and are undetectable once applied to achieve a more natural look. ZALA tape extensions require no heat or damaging glue, and can be easily removed with our Tape Adhesive solvent.

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

  • AUSTRALIAN - Shipping / Exchanges / Tracking / Refunds

    What are the shipping times for Australian orders & how much?

  • All hair extension orders at ZALA receive free post Australia wide. This service is standard AUS post E-parcel and takes 2-5 business days. Tracking is provided via email. At checkout you can select express for $9.99 which takes 1-2 business days & 2-3 business days for rural areas. Cut-off time for same day dispatch is 1PM EST

  • How do I track my order?

  • Excited to see your extensions make progress in transit? We understand! When your order is shipped, Australia post will begin sending email tracking updates to the email you included in your order details. You should be updated when your order is picked up, is due for delivery & finally when it is delivered. To see live tracking, visit Aus post Tracking & enter your tracking number. If for any reason you have not been provided your tracking , email [email protected] with your order name or order number and we will get back to you within 24 hours

  • What if I need help choosing my colour and length?

  • We are here to help! If you have any doubts as to colour, length or thickness, just ask us! You can send in a colour match form on our online store or drop us a Facebook message with some photo's and one of our hair extension experts will suggest the best match for you! Click here to send in a photo of your hair! OR Message our team on Facebook

  • The colour I have received does not match, how do I swap?

  • We understand choosing your colour can be hard! Don't worry! With our Quick & easy colour swap you will have your correct colour to you within days. Simply visit our customer service page and scroll to the bottom for our full section regarding swapping your colour. The only cost is the cost of postage.  Read More..

  • Can I pickup my order from the ZALA warehouse?

  • All ZALA orders are sent through a network of courier companies such as Startrack, Aus post, Fastway & DHL. This model allows ZALA to keep our prices low as we operate on a high volume & low margins. We also offer Same day delivery for Sydney customers & express Australia wide.

  • Can I return my order for a refund? Do fees apply?

  • We are confident that when ordering from ZALA, you will join hundreds of thousands of satisfied customers. If for any reason you need to return your goods, and a exchange is not suitable. Then you can return within 30 days for a refund. Refunds are calculated as the total order amount, minus shipping incurred by ZALA & also minus a $15 refund fee to cover costs of the process. The product hygiene tag must be in-tact around the product and they must be returned in un-used condition. For full policy, Visit the Customer service page

  • WORLDWIDE - Shipping/ Exchanges / Tracking / Currency / Taxes

    How can I change the currency of the ZALA site?

  • ZALA ships worldwide! Simply click your flag/currency from the top left hand corner or select your currency from the drop down next to all products. On the checkout page, it will display both a AUD price & also the price of the other currency you have selected to reduce confusion.

  • What are the shipping times for countries outside Australia?


  • ZALA ships worldwide with tracking. We have 3 shipping options for international customers which are all mentioned in detail on our "Customer service" page. We have express options which can get our products to any part of the world within 4-5 business days for approx $14 USD and also a cheaper 8-10 business day service for $10USD.

  • How do I track my order?

  • Excited to see your extensions make progress in transit? We understand! Once your order is shipped, Australia post will begin sending email tracking updates to the email you included in your order details. You should be updated when your order is picked up, is due for delivery & finally when it is delivered. To see live tracking, visit Aus post Tracking & enter your tracking number. If for any reason you have not been provided your tracking , email [email protected] with your order name or order number and we will get back to you within 24 hours . For USA customers , you can also enter your tracking at USA USPS TRACKING . For UK customers you can also enter your tracking at PARCEL FORCE UK TRACKING

  • What about customs duties / import taxes if I am not from Australia?

  • We rarely have an issue with customs, and our team has been sending extensions to our lovely customers for years. You can be assured we will do everything we can to ensure you pay as little tax/ customs duties as possible. 90% of the time, our packages do not require any customs/duties to be paid, it is however, the customers responsibility to pay any taxes/import duties. USA orders under $1000 are import tax free due to the trade alliance between AUS & USA Please contact our team if you would like to check with us before you order about your country and import tax you may be subjected to.

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

  • What if I need help choosing my colour and length?

  • We are here to help! If you have any doubts as to colour, length or thickness, just ask us! You can send in a colour match form on our online store or drop us a Facebook message with some photo's and one of our hair extension experts will suggest the best match for you! Click here to send in a photo of your hair! OR Message our team on Facebook

  • Payment / Security

    What methods of payment do you accept?

  • We accept Visa, Mastercard & Paypal for all customers worldwide. Australian customers can also pay via Bank deposit / Bank transfer. We use 1028bit SSL encryption which is the highest level of internet encryption available to online companies.

    ZALA values your privacy. Our payment gateway is 1024bit SSL encrypted.
    This means your details are protected by industry leading security software.
    Your payment details are never stored.

    We Accept: CREDIT CARD, PAYPAL, BANK DEPOSIT 

    USA Customers:  If you are experiencing declined errors when processing your card at checkout, You may need to call your bank and let them know you are are making an Australian purchase
                        payment icon

     

  • How do I know my details are secure?

  • At ZALA, we are serious about security, especially with our customers details. Our checkout page is SSL secured, look for the green HTTPS in your browser during checkout to see secured pages. Your details are also never shared or stored on our servers. We use ANZ E-gate merchant for all credit card transactions which ensures our team is unable to see your credit card details, this ensures optimal security. Paypal is also available and a popular choice with our customers.

  • Other common questions

    How can I get involved with promotional work with ZALA hair?

  • Are you a YouTube beauty guru, An Instagram Icon or a Facebook socialite? Get involved in helping us promote our fabulous brand to all your followers! Tell others about ZALA & get rewarded - Click here Drop us a Facebook message to discuss options on how you can be involved in our brand!

  • Pre orders & Back-orders

  • Pre orders are made when the product you are after is out of stock. To ensure you do not miss out on the next shipment of the shade or length you are wanting, pre orders are made to reserve stock. Payment must be made in full to make a pre order. All arrival dates for pre orders are approximate's only. Refunds for pre-orders are only available if the arrival date is 7 days past the advertised date. All pre order's are given a $15 coupon voucher for their next purchase with ZALA just to show we care!

  • Does ZALA hair extensions offer wholesale options for salons?

  • Absolutely! We love being involved with salons whether it is the odd purchase here and there or larger regular orders. For Tape wholesale orders, visit the tape category were you can choose packages ranging from $500-$3000. For wholesale Clip in hair extension prices, Use code ZALASTOCKIST at checkout for a 15% discount (order must be over $500 AUD for code to apply)

Exchanges and Returns

USA CUSTOMERS

Colour, length or thickness not quite right? Don’t worry - we offer easy exchanges & returns within 60 days! You CAN remove the set from the box & hold up against your hair to check the shade & length - just be sure to keep the ZALA hygiene tag/seal intact around the top of the goods in case of an exchange or refund.
Please keep me in tact in case of a return/exchange!
  • Fill out your returns form via http://www.zalahair.com/exchanges -you can return for an exchange, refund (fees apply) or 100% store credit (excluding shipping). Once completed & approved, we will send you a pre-paid return label.
  • Print your pre-paid shipping label, turn the ZALA satchel inside out and place the goods you are returning along with all ZALA packaging inside.
    • 2080 INDUSTRIAL RD,
    • SUITE C
    • SALT LAKE CITY, UT 84104
    • USA
  • Attach the shipping label to the package (please avoid placing sticky tape over the barcode) and drop it off at your local USPS post box or outlet.
  • Once your return arrives back, please allow 2-3 business days for the warehouse to process and send out your new set once it arrives back to us. If returning to a product of a different value or returning for a refund, we will be in touch via email regarding paying the difference or once your refund has been processed.
  • For our full returns policy, please click here

You may also be interested in the following product(s)

  • Honey Blonde #18 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    Honey Blonde #18 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    USD$99.99
  • Beachy Blonde #613 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    Beachy Blonde #613 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    USD$99.99
  • Ice Queen Platinum Blonde #60 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    Ice Queen Platinum Blonde #60 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    USD$99.99
  • Honey/Beach Blonde Highlights #18/613 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    Honey/Beach Blonde Highlights #18/613 Clip in Hair Extensions 16 inch 100/200g 100% Human Remy Hair

    USD$99.99
  • Sun Kissed Highlights #10/613 Clip in Hair Extensions 100% Human Remy Hair 100g/200gr 16 inch

    Sun Kissed Highlights #10/613 Clip in Hair Extensions 100% Human Remy Hair 100g/200gr 16 inch

    USD$99.99
  • Sun Kissed Highlights #10/613 Highlights Clip in Hair Extensions- 20" 100% Human Remy Hair 120g/220/265gr

    Sun Kissed Highlights #10/613 Highlights Clip in Hair Extensions- 20" 100% Human Remy Hair 120g/220/265gr

    USD$119.99